Cold Chain Services

A temperature record, collection to handover.

Temperature recording, tracking and condition reporting for temperature-sensitive cargo, matched to what each product requires.

A cold chain is only as good as its record.

Without a temperature record, nobody can show that a product stayed in its range. For many medicines and foods, that record is part of what makes the product acceptable at delivery.

Monitoring is matched to the cargo: what has to be recorded, how often, what counts as an excursion, and who receives the record at handover.

What cold chain monitoring covers.

Different products and receivers need different levels of evidence.

  • Temperature recording

    Devices that record temperature at set intervals through the journey, for review at delivery.

  • Agreed limits

    The acceptable range, and what happens if the temperature moves outside it, confirmed before dispatch.

  • Condition at handover

    Product temperature and packaging condition checked and recorded when the load is delivered.

  • Records for regulated cargo

    Medicines and vaccines are monitored throughout transport, in line with WHO guidance for time- and temperature-sensitive pharmaceutical products.

Related services and cargo.

Frequently asked questions

What is cold chain monitoring?

Recording the temperature, and where needed the location and condition, of temperature-sensitive cargo through its journey.

What is a temperature excursion?

A period when the product's temperature moves outside its specified range. Whether it affects the product depends on how far and for how long.

Which cargo needs a temperature record?

Medicines, vaccines and diagnostics usually do, and many food buyers ask for one. Requirements are confirmed with the shipper and receiver before dispatch.

What do you need to plan monitoring?

The product, temperature range, recording and reporting requirements, who receives the record, and the journey.

Need a temperature record for your cargo?

Send the product, temperature range, monitoring and reporting requirements, and the journey.

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